Business Customer Service Don't Underestimate

Business customer service CS has main roles in company 's success. Why? because what makes a service company success ? the customers, right? Who is the first person that are contacted by customers, customer service business, right?

If the customer service is not good, no customer would use the service of the company. All business need good customer service, including haircut business.

Tips business customer service :
  • choose CS with good appearance and voice ( on the phone )
  • tell business CS to smile when answering the phone ( believe or not , smile contagious even don't meet in person )
  • tell your business CS to always stand by answering phone calls
  • practice to control the voice tone when answering phone calls
  • rotate your customer services so they don't answer the phone when they're tired
  • remember that customer is the king
Tips franchise: be careful choosing customer service business.

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