If the customer service is not good, no customer would use the service of the company. All business need good customer service, including haircut business.
Tips business customer service :
- choose CS with good appearance and voice ( on the phone )
- tell business CS to smile when answering the phone ( believe or not , smile contagious even don't meet in person )
- tell your business CS to always stand by answering phone calls
- practice to control the voice tone when answering phone calls
- rotate your customer services so they don't answer the phone when they're tired
- remember that customer is the king
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